10 After a Suicide | A Toolkit for Physician Residency/Fellowship Programs Topics to Cover with the Emergency Contact Person/Family First Call … … Introduction (identify who you are and your role at the institution) … … Condolences … … Ask what they have been informed of thus far, and gather any other knowledge or thoughts they may have (but be careful not to confuse this person’s conjecture with fact) … … Ask permission to speak with fellow residents about cause of death … … Offer to meet … … Assistance the institution can provide to the emergency contact person or family … … Potential for media attention (they are not obligated to take interviews, and can refer media to the institution’s communications team if they prefer) … … Contact information for investigating officer … … How best to contact the emergency contact person going forward and how that individual can best contact the caller (phone number, email, evening/weekend) … … Commitment to calling again the next day Second Call at 24 — 48 Hours … … Willingness to share funeral plans, may flowers be sent, and may faculty and residents attend … … If appropriate, desire for on-campus memorial service and acceptable venue … … Assistance the institution can provide: — — Collecting deceased resident’s belongings before their arrival — — Finding local hotel — — Packing up belongings (if the death occurred inside the resident’s housing it will likely be sealed by police during their investigation and unavailable) … … Release of home address for condolence notes — — The program may want to collect condolence notes and send to the family in one package … … Discussion with family about the institution placing an obituary … … Assistance with administrative or human resource issues (insurance, final paycheck) … … Provide resources for suicide loss survivors (afsp.org/loss) Subsequent Call, Up to Several Weeks Later … … Coordinate with family and HR regarding found items (e.g., pagers, electronics)